I found this company to be one of the easiest to do business with. My interaction with customer service has been more than pleasant and helpful. They will bend over backwards to make sure that your shopping experience is positive. I've actually had to leave messages for a call back and guess what...they actually called me back! In fact because of my experience, a relative decided to place an order with them too and was not disappointed.
- Josephine S. Atlantic Beach, FL
Great all round service, will be glad to purchase from this site again.
- Rebecca R. Raleigh, IL
They shipped exactly what I ordered. Shipping method and shipping time exactly as expected.
- Christopher N. Phoenixville, PA
Great experience. The transaction was seamless. Thank you.
- Donald R. Alpharetta, GA
Very easy and rapid order turn around.
- Daniel D. Columbus, IN
Excellent communication and ease of purchase. Very quick shipping, would buy from again.
- Everett S. Glencoe, AL
Thanks for an easy order process and quick delivery.
- Brian L. Benton, AR
Great place to do business with.
- James K. Sanford, FL
As the father of two young scooter enthusiasts, I was surprised to see initially how much a performance scooter cost. I have to say, I was a bit skeptical at first, and it seemed like my fears were confirmed when we had a few issues with one of the scooters early on. I was pleasantly surprised though when I did not receive the predictable run-around and a replacement part was promptly issued. As I learned more about these devices, I saw how much of a beating they can take and began to have more respect for them. When another issue arose with a component, I was again treated with “five star” service. Gryndo was so diligent in handling us that they were able to uncover a subtle issue at the manufacturing level and moved to correct it. Not only were the boys able to maintain high quality, performance scooters but they were also able to see and learn first hand what excellence in customer service really looks like. I highly recommend this company, especially to parents like me who are new to the scooter realm, and have no intention of purchasing any future scooters, parts, or accessories anywhere else but Gryndo.-David W. Chicago, IL
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